Background:
Continental Tours has made its hallmark amongst the Egyptian leading
tour operators that have operated successfully in all four primary
tourism fields including inbound, outbound, domestic and corporate
travel since it was founded in 1979.
Comprehensive development,
continuing innovation and improvement in management technology, and
serving style standardization have paved the way for enhancing and
strengthening Continental Tours’ brand name popularity and dedicated,
professional, high-skilled staff.
Continental Tours provides
unparalleled quality service, as a preferred Tour Operator for exotic
destinations With highly experienced specialists ready to serve
travelers daily, customer care is elegantly handled from the peaks of
Patagonia to the palaces of India!
Core business: Continental Tours is
specialized in designing and operating optimal leisure tours, meeting &
incentive travel, and business travel services for customers with
consulting expertise, high-quality service, and product diversification.
Mission: Continental Tours is committed to creating the best
values with its travel services for its customers, partners and to
guaranteeing the sustainable and harmonious development for the benefits
of its staff.
Vision:
Continental Tours focuses on diverse business in terms of market,
customer and travel service & product in all fields of inbound,
outbound, domestic and corporate travel with an aim to become one of the
leading tour operators in the Middle East.
Business Philosophy:
Building, developing, and protecting Continental Tours' trade name over
the past 30 years is an interactive process under the collaboration
between the company, customers, and the community.
The company's
branding and business culture is comprised of incessantly application of
new management standards, development of customer-oriented products and
services, strong teamwork spirit, and full awareness of the company's
responsibilities towards its customers and suppliers ...
On that fundamental, Continental Tours puts
priority on:
Business
Focus: Targeting sustainable business development.
Customer Focus:
Satisfying all travel demands with best services. Increasing add-on
values throughout interesting personal experiences.
Strengthening
loyalty of current customers and simultaneously attracting the potential
ones.
Staff Focus:
Human resources are determined to be an invaluable property of the
company. Treating every employee with appreciation is one of the core
values in Continental Tours traditional culture.
Staff training is
concentrated on a regular basis to enhance professionalism, dedicated
serving style, career knowledge and skills, teamwork spirit, as well as
sense of responsibility.
The working condition has also received great
care to improve solidarity and friendliness, becoming the second home to
every employee so as to foster the unanimity in developing Continental
Tours' brand name.
Cooperation
Network: Continental Tours brand name has stretched
far beyond the border as broadening close partnership with hundreds of
travel companies, hotels, airlines, and transport companies from many
countries all over the world.
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