About Continental Tours |
Background:
Continental Tours has made its hallmark amongst the Egyptian leading tour operators that have operated successfully in all four primary tourism fields including inbound, outbound, domestic and corporate travel since it was founded in 1979. Comprehensive development, continuing innovation and improvement in management technology, and serving style standardization have paved the way for enhancing and strengthening Continental Tours’ brand name popularity and dedicated, professional, high-skilled staff. Continental Tours provides unparalleled quality service, as a preferred Tour Operator for exotic destinations With highly experienced specialists ready to serve travelers daily, customer care is elegantly handled from the peaks of Patagonia to the palaces of India! Core business: Continental Tours is specialized in designing and operating optimal leisure tours, meeting & incentive travel, and business travel services for customers with consulting expertise, high-quality service, and product diversification. Mission: Continental Tours is committed to creating the best values with its travel services for its customers, partners and to guaranteeing the sustainable and harmonious development for the benefits of its staff. Vision: Continental Tours focuses on diverse business in terms of market, customer and travel service & product in all fields of inbound, outbound, domestic and corporate travel with an aim to become one of the leading tour operators in the Middle East. Business Philosophy: Building, developing, and protecting Continental Tours' trade name over the past 30 years is an interactive process under the collaboration between the company, customers, and the community. The company's branding and business culture is comprised of incessantly application of new management standards, development of customer-oriented products and services, strong teamwork spirit, and full awareness of the company's responsibilities towards its customers and suppliers ... On that fundamental, Continental Tours puts priority on: Business Focus: Targeting sustainable business development. Customer Focus: Satisfying all travel demands with best services. Increasing add-on values throughout interesting personal experiences. Strengthening loyalty of current customers and simultaneously attracting the potential ones. Staff Focus: Human resources are determined to be an invaluable property of the company. Treating every employee with appreciation is one of the core values in Continental Tours traditional culture. Staff training is concentrated on a regular basis to enhance professionalism, dedicated serving style, career knowledge and skills, teamwork spirit, as well as sense of responsibility. The working condition has also received great care to improve solidarity and friendliness, becoming the second home to every employee so as to foster the unanimity in developing Continental Tours' brand name. Cooperation Network: Continental Tours brand name has stretched far beyond the border as broadening close partnership with hundreds of travel companies, hotels, airlines, and transport companies from many countries all over the world. |